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Serene

Revolutionizing Mental Health Care

The all-in-one workspace designed for therapists — built to support you and your clients, every step of the way.
HIPAA Compliant


At A Glance

Everything you need to run your practice - in one workspace.

Secure Telehealth

HIPAA-compliant video sessions with built-in, transcription, and seamless integration with your calendar and notes.

Billing & Payments

Streamlined payment collection with automated invoicing, payment tracking, and secure client billing—all managed seamlessly within the platform.

Electronic Health Records

Complete EHR system with client histories, treatment plans, MSE records, secure document storage and more.

Analytics & Insights

Track emotional patterns, session metrics, talking ratios, and client progress with AI-powered analytics and visualizations.

HIPAA Compliance

End-to-end encryption, secure data storage, audit logs, and full compliance with healthcare privacy regulations.

Smart Scheduling

Client self-serve booking, automated reminders, calendar sync across platforms, and intelligent conflict detection.

Team Management

Multi-clinician support with role-based permissions, shared calendars, team bookings, and collaborative client care.

Calendar Sync

Seamlessly integrate with Google Calendar, to maintain unified scheduling across all tools.

AI-Powered Notes

Automatic transcription, note formatting (BIRP, SOAP), and intelligent documentation that saves 20+ hours per week.

Client Portal

Dedicated client access for booking management, form submissions, payment history, and secure messaging with therapists.

Explore all our features in detail and how we compare to other platforms that therapists use

Privacy is our top priority

Your trust matters to us, and we take every measure to protect it

HIPAA Compliant
Data Control
Zero Retention Policy
Access Control
Ethical AI Use
Training Data Privacy
Top-Notch Security
HIPAA Compliant

We are HIPAA compliant and prioritize client confidentiality above all else. Your clients' data is protected with industry-leading security measures, ensuring that their privacy is never compromised. All data transmission and storage follows strict HIPAA guidelines, and we undergo regular compliance audits to maintain our certification. Our infrastructure is designed from the ground up to meet and exceed healthcare privacy standards.

Explore our privacy policy page or trust and security page if you want to learn more about our privacy

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Features you need to run a modern practice

Enhanced with cutting-edge technology and powered by clinical AI

Smart Telehealth
Automated Clinical Documentation
Analytics & Progress Tracking
Smart Form Builder
Smart Scheduling & Calendar
Team Management
Treatment Plans & Goals
AI Assistant
Modern UI
Priority Support
Smart Telehealth
Automated Clinical Documentation
Analytics & Progress Tracking
Smart Form Builder
Smart Scheduling & Calendar
Team Management
Treatment Plans & Goals
AI Assistant
Modern UI
Priority Support
…and many more

Smart Telehealth

Secure, HIPAA-compliant video sessions with integrated smart features. Real-time speaking indicators help monitor engagement, while waiting room management gives you control over session access. Track session duration, talking ratios, and capture emotional patterns during sessions. Every session includes comprehensive analytics with participant details and engagement metrics—all while you focus on your client.

Smart Telehealth

Secure, HIPAA-compliant video sessions with integrated smart features. Real-time speaking indicators help monitor engagement, while waiting room management gives you control over session access. Track session duration, talking ratios, and capture emotional patterns during sessions. Every session includes comprehensive analytics with participant details and engagement metrics—all while you focus on your client.

Our users report a 60% increase in client retention and a 40% reduction in time spent on admin work.

Dedicated Client Portal

Every client gets their own secure portal where assessments, forms, and documents are shared—eliminating insecure emails and organizing everything in one accessible location

  • Secure Document Sharing
    Share therapy assessments, intake forms, treatment plans, and session materials in a centralized, encrypted portal. No more insecure email attachments or third-party file-sharing services. Everything is organized, secure, and accessible from anywhere.
  • Two-Way Document Exchange
    Clients can upload health documents, insurance forms, personal records, and homework assignments directly to their portal. This eliminates the need for vulnerable email communication and ensures complete confidentiality with seamless organization.
  • HIPAA-Compliant Security
    Every portal is built with end-to-end encryption, secure access controls, and regulatory compliance at its core. Maintain the highest standards of healthcare data privacy and patient confidentiality while delivering a modern, digital-first experience.
  • Access Anywhere, Anytime
    Clients can access their portal from any device—desktop, tablet, or mobile. All documents are automatically synchronized and organized, providing a professional, streamlined experience that enhances client engagement and satisfaction.
  • Real-Time Visibility
    Therapists maintain full control with real-time visibility into document status—knowing exactly when clients view or upload materials. Track document engagement, manage unread notifications, and ensure clients have accessed important information.
  • Unlimited Storage & Organization
    With unlimited storage, automatic organization, and smart categorization, your practice can deliver a modern experience while reducing administrative burden. Focus on therapy, not on managing scattered files and emails.

Everything in One Secure Location

Say goodbye to insecure email attachments, scattered file-sharing services, and privacy concerns. The dedicated client portal consolidates all therapeutic communication and documentation in one secure, encrypted, HIPAA-compliant platform—accessible from anywhere, at any time.

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Why Choose Us?

Check out what makes us different from other platforms

Affordable
Our free tier and simple paid pricing make Serene one of the most cost-effective therapy platforms. Whether you’re just starting out or scaling a group practice, you’ll get the essentials—notes, scheduling, and client management—without bloated costs.
Built by Therapists
Every part of Serene is shaped by clinician feedback—from our users and our advisory board with deep experience in mental health care. We focus on usability, clinical accuracy, and real-world workflows that fit therapy, not generic medicine.
Backed by Research
Each feature is grounded in evidence—from pilot studies to peer-informed design. Explore how we validate outcomes and documentation quality on our research page.
Read more

Frequently Asked Questions

Answers about Serene's mental health platform, online therapy booking, payments, and public pages for therapists and clinician groups.

Serene is a comprehensive mental health platform designed for therapists and clinician teams. It provides customizable public pages for your practice, streamlined online therapy booking with automated scheduling, flexible payment options, HIPAA-compliant telehealth capabilities, secure client portals, intelligent note-taking with AI assistance, and powerful practice management tools. Whether you're a solo practitioner or part of a team, Serene helps you manage your entire practice from a single platform.

Yes! Serene offers a forever free tier to help you get started with no credit card required. The free plan includes essential features with a monthly usage limit that automatically refreshes each month. Team features and advanced capabilities are available on paid plans. You can upgrade anytime as your practice grows to unlock higher limits, team functionality, and premium features. View pricing plans.

Both! Solo clinicians can create a professional public profile, accept bookings, manage clients, and run their entire practice. Team functionality is available on paid plans, enabling multi-therapist practices to have unified team pages, shared client management, member listings with individual profiles, centralized or distributed booking assignment, role-based access controls, and collaborative practice management.

Serene makes booking effortless for both you and your clients. Connect your calendar to sync availability, let clients book sessions directly from your public page, and configure custom rules like cancellation windows, reschedule policies, buffer times between sessions, and session durations. Your clients receive automated confirmation emails and reminders. Teams can enable direct therapist selection or centrally manage booking assignments. The system handles new and returning clients with appropriate intake workflows.

Serene offers flexible payment options to match your practice needs. Choose between managed payments with automatic processing or self-managed payments using your own checkout links and payment portals. Configure payment preferences including advance payment requirements, reminder schedules, no-show charges, cancellation fees, and partial payment options. Track payment status directly in your calendar and client records.

Privacy and security are at the core of Serene. The platform is HIPAA-compliant with secure data protection, role-based access controls, and protected booking and payment flows. Your client data is kept safe with industry-standard security practices, and you maintain full control over who can access information within your practice. Learn more about our security practices.

Serene includes built-in HIPAA-compliant telehealth capabilities. Start video sessions directly from your calendar, provide clients with secure one-click join links, record sessions (with consent) for documentation, integrate session notes with video consultations, and track session duration automatically. No third-party telehealth subscriptions needed—everything is integrated within your Serene platform. Explore telehealth features.

Yes! Serene offers secure client portals where your clients can view their upcoming appointments, access session summaries and treatment plans (based on what you choose to share), complete intake forms and assessments, manage their booking preferences, and view payment history. You control exactly what information is visible to each client. Discover client portal features or learn about custom intake forms.

Serene's AI features help streamline your documentation workflow. Record or transcribe session audio, automatically generate structured notes in formats like BIRP and SOAP, extract key themes and treatment insights, track session metrics, identify emotional patterns and progress indicators, and create treatment plan suggestions. You maintain full control—review, edit, and approve all AI-generated content before finalizing. All data remains private and secure. Learn about AI-powered notes.

Absolutely! Your public page is fully customizable to reflect your practice brand. Add your professional bio and welcome message, upload profile photos, list your areas of expertise and specializations, specify languages you offer services in, add your credentials, include contact details and office address, link your social media profiles, showcase services with descriptions and pricing, and set your availability and booking preferences.

Serene provides comprehensive client management tools. Maintain detailed client profiles, track complete session history with notes, create and monitor treatment plans with goal tracking, store assessment results and progress measures, analyze emotional trends and therapeutic progress, manage shared access for team members or supervisors, and set reminders for follow-ups and check-ins.

Still have questions? Requst a demo, read our blog or explore pricing.