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Telehealth

Telehealth for therapists, built into your practice.

Run online sessions inside Serene with a private, browser-based video room made for therapy. Sessions can be recorded and turned into notes automatically, so the session and the paperwork live in one place.

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Most video tools were built for business meetings, not therapy. Serene's telehealth is a calm, browser-based video room that connects straight to the rest of your practice. You share one link, the client joins from any device, and when the session ends the documentation is already underway. There is nothing to install and no separate meeting tool to juggle.

Video sessions

A private video room in the browser

Send the client a single link and meet in a clean video room with the standard controls you expect: mute, camera, speaking indicators, and mobile support. Connections are encrypted in transit, and the interface is deliberately quiet, with none of the clutter of a business meeting tool.

  • Browser-based, nothing for the client to install
  • Works on phone and desktop, with clear speaking indicators
  • Encrypted in transit over a modern video stack

Waiting room

Control who joins, and when

Clients wait in a waiting room until you admit them, so a session never starts before you are ready. You can admit or hold each person, see basic device information, and admit everyone at once when you run a group. It keeps the start of every session on your terms.

  • Admit, hold, or block each client from the waiting room
  • See whether a client is on phone or desktop
  • Admit everyone at once for group sessions

Notes from the session

Sessions that document themselves

While the session runs, Serene captures the audio and prepares it for transcription and note drafting. By the time you leave the call, the note is already being generated from what was said, so the online session and its documentation are one connected step rather than two separate chores.

  • Session audio captured and transcribed automatically
  • Feeds directly into Serene's AI note drafting
  • A short client feedback form after the session

FAQ

Questions about telehealth.

No. Serene's telehealth runs in the browser. You send the client a link and they join from a phone or computer, with no app to download and no account to create.

Sessions run over a modern video stack that encrypts the connection in transit, inside a private room that clients reach through a waiting room you control. Client records and session data are held on infrastructure built for clinical work.

Yes. Serene captures the session audio and prepares it for transcription, so a structured note is already being drafted by the time the session ends. You then review and approve it like any other note.

More of Serene

Part of one platform for your whole practice.

AI therapy notes

Turn each session into a SOAP, BIRP, or free-form note.

Scheduling

Let clients self-book online sessions that sync to your calendar.

Client portal

Give each client a secure space for documents and bookings.

Get started

See clients online without the meeting-tool chaos.

Start free and run telehealth that connects to your notes, scheduling, and records in one place.