Client portal
Give each client a private, login-protected portal where they book sessions, complete assessments, and share documents with you. One confidential space instead of records scattered across email and chat apps.
When a client's forms, documents, and bookings live across email, WhatsApp, and a drive folder, the practice loses control of where sensitive information ends up. Serene's client portal puts all of it in one secure place that only you and that client can reach. Clients verify their identity to get in, and everything they do in the portal attaches to their record automatically.
Documents
Share resources, worksheets, and documents with a client through the portal instead of email, and let them upload what you need from their side, such as reports or homework. Files stay organised against the right client, with read and upload status so you know what has been seen.
Booking and assessments
From the portal a client can book their next session with you, choosing the service and time that suits them, and complete any assessments you have assigned. It removes the back-and-forth of arranging the next appointment and gathering information before it.
Privacy
A client reaches their portal by verifying their identity, and can only ever see their own material. The portal runs on infrastructure built for clinical data, with access controlled per client, so the confidentiality the therapy relationship depends on is built into how the portal works.
FAQ
A client can book their next session, complete assessments you have assigned, view their bookings, share and upload documents securely, and update their own profile details. Everything they do attaches to their record automatically.
Their therapist creates the portal when they become a client, so they do not sign up themselves. To open it, the client verifies their identity, which keeps their records private and makes sure only they can reach their space.
Yes. Each client can only ever reach their own material, access is verified, and the portal runs on infrastructure built for clinical data. Confidentiality is treated as the foundation of the portal rather than an add-on.
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Start free and give every client a private portal for bookings, assessments, and documents.