Your clients' privacy and data security is our top priority. Every part of Serene is built with healthcare-grade protection.
Security isn't an afterthought — it's how we build every feature.
HIPAA Compliant
All client data is encrypted in transit and at rest, with strict access controls and audit logs. We implement Business Associate Agreements (BAAs) with all infrastructure providers.
End-to-End Encryption
TLS 1.3 for all communications. AES-256 for data at rest. Client records, session notes, and personal information are secured with multiple layers of protection.
Privacy by Design
Client data is never sold or shared with third parties. Role-based access controls, audit trails, and data minimization practices ensure only authorized access.
Enterprise Infrastructure
Built on Google Cloud Platform with 99.9% uptime guarantees, automated backups, and disaster recovery protocols.
We partner with industry-leading, HIPAA-compliant providers.
Google Cloud
Enterprise-grade cloud infrastructure with encrypted storage, secure authentication, and real-time database.
HIPAA ComplianceFirebase
Secure authentication, database, and hosting. Data encrypted in transit and at rest with HIPAA-aligned infrastructure.
PrivacyGoogle Vertex AI
AI platform powering session analysis, note generation, and clinical insights with HIPAA-compliant processing.
HIPAA ComplianceDeepgram
AI-powered voice transcription for accurate, secure session documentation.
Security & ComplianceTwilio
Secure SMS notifications, appointment reminders, and two-factor authentication.
HIPAA Compliance