Trust & Security
Your clients' privacy and data security is our top priority.
HIPAA Compliant by design
Serene is built with HIPAA compliance at its core. All client data is encrypted in transit and at rest, with strict access controls and audit logs. We implement Business Associate Agreements (BAAs) with all our infrastructure providers to ensure your practice meets regulatory requirements.
End-to-End Encryption for all clinical data
Your sensitive clinical data is protected with industry-standard encryption protocols. All communications between your browser and our servers use TLS 1.3, and data at rest is encrypted using AES-256 encryption. Client records, session notes, and personal information are secured with multiple layers of protection.
Enterprise-grade infrastructure
Built on Google Cloud Platform and Firebase, Serene leverages enterprise-grade infrastructure with 99.9% uptime guarantees. Our infrastructure includes automated backups, disaster recovery protocols, and distributed systems to ensure your data is always available and protected.
Privacy by Design in every feature
We follow privacy-first principles in every feature we build. Your client data is never sold or shared with third parties. We implement role-based access controls, audit trails, and data minimization practices to ensure only authorized users can access sensitive information.
Trusted Technology Partners
We partner with industry-leading, HIPAA-compliant providers