Calendly is a leading scheduling platform—great for routing forms, workflows, calendar integrations, and payments. It’s not a clinical EHR and doesn’t provide therapy-specific documentation or outcomes analytics.
How Serene and Calendly differ across the areas that matter to therapy practices.
Category | Serene | Calendly |
---|---|---|
Target users | Therapists, counselors, psychologists, group practices | Broad teams & professionals needing fast scheduling |
Primary use-case | Therapy EHR & practice management | Scheduling automation (links, routing, workflows) |
EHR / clinical notes | Structured notes (SOAP/BIRP/MSE), treatment plans | No structured clinical documentation or treatment plans |
Client records & history | Detailed client profiles, history, assessments | Basic invitee info; no clinical client history |
Analytics | Session insights & progress/outcomes trends | Meeting volume & funnel metrics; no therapy outcomes |
AI assistance | Drafts structured notes, summaries, follow-ups | No therapy-specific AI (notes/treatment planning) |
Scheduling | Therapist-oriented scheduling & reminders | Best-in-class scheduling UX; routing & workflows |
Payments | Clinic-friendly billing | Stripe/PayPal payments at booking |
Compliance & data handling | Therapist-first security; EHR-style workflows | General SaaS; not a clinical EHR or PHI workflow |
Team/clinic support | Multi-therapist teams, shared calendars, role-based access | Team scheduling, round-robin, admin controls |
Branding | Practice-centric (therapist & clinic presentation) | Custom booking pages & embeds |
Best for | Therapists and clinics needing EHR + automation | Teams needing powerful scheduling & routing |
You primarily need world-class scheduling with routing, workflows, and automations.
You want quick embeds and booking links with calendar/meeting integrations.
You don’t require a clinical EHR, structured notes, or outcomes analytics.
Official site: https://calendly.com/
You’re a therapist or mental health clinic needing structured notes (SOAP/BIRP/MSE) and treatment plans.
You want therapist-first scheduling, client history, and progress/outcomes analytics.
You value workflows built for clinical compliance and secure EHR-style data handling.
You prefer AI to automate admin work: draft notes, summaries, and follow-ups in seconds.