See how an all-in-one therapy EHR with integrated telehealth compares to a standalone video conferencing platform.
Doxy.me is a HIPAA-compliant telehealth platform focused on video conferencing for healthcare providers. It offers simple virtual waiting rooms, screen sharing, and basic scheduling — but is not an EHR and lacks integrated clinical documentation, AI-powered note-taking, or comprehensive practice management tools.
How Serene and Doxy.me differ across the areas that matter to therapy practices.
| Category | Serene | Doxy.me |
|---|---|---|
Target users | Therapists, counselors, psychologists, group practices | Healthcare providers needing telehealth (doctors, therapists, nurses, specialists) |
Primary use-case | All-in-one therapy EHR with integrated telehealth | Telehealth video platform (virtual visits only) |
Telehealth features | HIPAA-compliant video with automated transcription, AI note generation, integrated with client records | HIPAA-compliant video, virtual waiting rooms, screen sharing, basic appointment scheduling |
EHR / clinical notes | Full EHR: SOAP/BIRP/MSE notes, treatment plans, automated AI documentation | No EHR or clinical documentation — standalone telehealth tool only |
Client records & history | Comprehensive client profiles, history, progress tracking, document sharing portal | No client records management — must use separate EHR |
Analytics | Session insights, client progress trends, emotion analysis, outcome tracking | Basic usage analytics — no therapy outcomes or clinical insights |
AI assistance | AI transcription, automated note generation (SOAP/BIRP), session summaries | No AI features for clinical documentation or automation |
Scheduling & calendar | Full scheduling system with Google Calendar sync, automated reminders, client booking portal | Basic appointment scheduling; requires separate calendar tool |
Integration & workflow | All-in-one: telehealth, notes, scheduling, client portal, forms — unified platform | Standalone telehealth; must integrate with external EHR, scheduling, and practice management |
Compliance & security | HIPAA-compliant with BAA, end-to-end encryption, zero retention policy | HIPAA-compliant with BAA, encrypted video sessions |
Team/clinic support | Multi-therapist teams, shared client records, role-based access, team scheduling | Clinic features available on higher tiers; basic team support |
Best for | Therapists needing all-in-one: EHR + telehealth + practice management + AI | Healthcare providers who only need simple telehealth with a separate EHR |
You only need a HIPAA-compliant video platform and already have a comprehensive EHR system.
You want a simple, standalone telehealth tool without additional practice management features.
You're a healthcare provider (not specifically focused on mental health) needing basic virtual visits.
You prefer to use multiple specialized tools rather than an all-in-one platform.
Official site: https://doxy.me/
You're a therapist or mental health professional needing integrated telehealth with automated clinical documentation.
You want AI to automatically transcribe sessions and generate SOAP/BIRP notes, saving hours of post-session work.
You need an all-in-one platform combining EHR, telehealth, scheduling, client portal, and analytics.
You value a distraction-free telehealth interface purpose-built for therapy.
You want comprehensive client records, treatment plans, and progress tracking in the same platform as your video sessions.
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