Serene

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AI assistant

An AI assistant for the admin side of your practice.

Book, cancel, and reschedule sessions, look up clients and records, and draft and send emails or texts, all from a single prompt. The assistant does the admin so you can focus on care, and asks before it does anything that matters.

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The repetitive admin of a practice, the rescheduling, the reminder emails, the looking things up, quietly eats into a therapist's week. Serene's AI assistant handles those tasks through plain conversation. You tell it what you need, it works out the steps, and it carries them out, pausing for your confirmation before anything with real consequences. A human is always the one who approves.

Sessions

Manage bookings from a prompt

Ask the assistant to book a slot, cancel a future session with a reason, or reschedule a client to a new time, and it checks your availability and handles the change. Because a cancellation or reschedule affects a real client, the assistant pauses for your explicit confirmation before it acts.

  • Book, cancel, and reschedule sessions by asking
  • Availability checked before it books
  • Confirmation required before anything is changed

Clients and records

Find clients, records, and notes fast

Look up a client by name or email, pull their recent records, and search a client's notes for what you need without opening every one. The assistant knows the note or client page you are on, so a question in context gets a straight answer.

  • Look up clients and their recent records
  • Search a client's notes for what matters
  • Context-aware to the page you are on

Communication

Draft and send emails and texts

Ask the assistant to draft an email or text to a client in your tone, fill in the details, and send it by email, SMS, or both once you approve. It turns follow-ups and reminders into a sentence, while keeping you in control of what actually goes out.

  • Draft emails and texts in your own tone
  • Send by email, SMS, or both, after you approve
  • Follow-ups and reminders handled in one line

FAQ

Questions about the AI assistant.

It can book, cancel, and reschedule sessions, look up clients and their records, search a client's notes, and draft and send emails or texts. It plans multi-step requests and carries them out, pausing for your confirmation before anything with real consequences.

No. Anything that affects a client or sends a message pauses for your explicit confirmation first. The assistant drafts and proposes, and you approve. A human is always the one who signs off.

Yes. The assistant is aware of the client or note page you have open, so a question in context gets a relevant answer without you re-explaining who you mean.

More of Serene

Part of one platform for your whole practice.

Scheduling

The bookings and availability the assistant works with.

AI therapy notes

The notes the assistant can search for you.

Client management

The client records the assistant looks up.

Get started

Hand the admin to an assistant that asks first.

Start free and let the AI assistant handle scheduling, lookups, and messages, with you in control.