AI assistant
Book, cancel, and reschedule sessions, look up clients and records, and draft and send emails or texts, all from a single prompt. The assistant does the admin so you can focus on care, and asks before it does anything that matters.
The repetitive admin of a practice, the rescheduling, the reminder emails, the looking things up, quietly eats into a therapist's week. Serene's AI assistant handles those tasks through plain conversation. You tell it what you need, it works out the steps, and it carries them out, pausing for your confirmation before anything with real consequences. A human is always the one who approves.
Sessions
Ask the assistant to book a slot, cancel a future session with a reason, or reschedule a client to a new time, and it checks your availability and handles the change. Because a cancellation or reschedule affects a real client, the assistant pauses for your explicit confirmation before it acts.
Clients and records
Look up a client by name or email, pull their recent records, and search a client's notes for what you need without opening every one. The assistant knows the note or client page you are on, so a question in context gets a straight answer.
Communication
Ask the assistant to draft an email or text to a client in your tone, fill in the details, and send it by email, SMS, or both once you approve. It turns follow-ups and reminders into a sentence, while keeping you in control of what actually goes out.
FAQ
It can book, cancel, and reschedule sessions, look up clients and their records, search a client's notes, and draft and send emails or texts. It plans multi-step requests and carries them out, pausing for your confirmation before anything with real consequences.
No. Anything that affects a client or sends a message pauses for your explicit confirmation first. The assistant drafts and proposes, and you approve. A human is always the one who signs off.
Yes. The assistant is aware of the client or note page you have open, so a question in context gets a relevant answer without you re-explaining who you mean.
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